Watch TV Channels and Events on BT Sport Box Office

BT Sport App

BT Sport Box Office is a collection of TV channels where you can buy live box office events. It’s available to customers with or without a BT Sport subscription, across BT TV, Sky, Virgin Media and online. All events will be advertised on sport.bt.com >

  • BT Sport Box Office events are only available in High Definition (HD), not standard (SD.
  • Events will be available on the new BT Sport Box Office App and Online Player (apart from WWE)

You can access the BT Sport App and online player on as many supported devices as you like, but you can only watch two streams at the same time.

This information is for those of you who ordered the BT Sport Pack through EE, and have received your confirmation email saying the service is now active.

Firstly you’ll need your BT ID to use the BT Sport App, as this will be the username and password you need to log in. Make sure you activate your BT ID to access the app; look out for an email containing your activation link.

If you don’t have a BT ID yet, you’ll need to complete the registration journey using the link provided by EE. Don’t try to create a BT ID using any other link or page on BT.com, as this won’t work. If you didn’t get an email from EE after taking out your subscription for BT Sport, please contact EE directly on 07953 966 250.

If you’ve forgotten your password, you can reset it online using your username and answer to your security question.

Search for ‘BT Sport’ in the Apple App Store, Google Play Store or the Windows Store. Select the app, and then press the download button. The BT Sport App will only work with devices meeting the following minimum operating system requirements:

The BT Sport App is available to download from the Apple App Store and will run on Apple devices running iOS 12.0 or later. We recommend that you keep updated with the latest operating system (OS) for security and performance reasons.

The BT Sport Android app is available to download from the Google Play Store. The app is compatible with the majority of Android devices running OS 4.4 or later. We recommend that your operating system (OS) is as up to date as possible for security and performance reasons.

There are thousands of Android devices on the market, and we’re unable to test the app on every one. For this reason, we can’t guarantee that the app will work on your device. We routinely test the app on the most popular Android devices according to our usage statistics.

Windows smartphones and tablets running Windows 10, The app has been optimised for touchscreen devices, but it is compatible with the majority of devices running Windows 10. However, there are many different Windows 10 devices on the market, and we’re unable to test the app on every one. The app has been tested on the most popular touchscreen devices according to our usage statistics.

The BT Sport App is available on supported Apple, Android and Windows 10 smartphones and tablets. But we’ll keep a close eye on the fast-moving tablet, smartphone, Smart TV and console markets, and consider providing the app for other devices that become really popular.

The BT Sport App uses adaptive bit rate technology to provide the best stream for your mobile or web connection.

So the picture quality will depend on the speed of your network connection, and any limitations of the device you’re using.

The BT Sport App works over 3G, 4G and wi-fi connections, but requires a minimum line speed of 400kbps. If you’re out and about, you might want to find a BT Wi-fi hotspot.

This information is for those of you who’ve already ordered the BT Sport Pack, and have received your confirmation email saying the service is now active. If you haven’t ordered BT Sport yet, order now >

Firstly you’ll need a BT ID to use the BT Sport App, as this will be the username and password you need to log in. Make sure you activate your BT ID to access the app; look out for an email containing your activation link.

If you don’t have a BT ID yet, you can create one now. All you need is an email address and your account number, which you’ll find at the top of your latest bill. If you haven’t got a bill, we can send you your account number in the post.

Please bear in mind that only the primary account holder’s BT ID can be used to log in to the app and online player.

This information is for those of you who ordered the BT SportApp from Plusnet, and have received your confirmation email saying the service is now active. If you haven’t yet ordered the BT Sport Pack, visit www.plus.net/sportapp >

Firstly, you’ll need your BT ID to use the BT Sport App. This will be the username and password you need to log in. Make sure you activate your BT ID to access the app; look out for an email containing your activation link
If you don’t have a BT ID yet, you’ll need to complete the registration journey using the link provided by Plusnet. Don’t try to create a BT ID using any other link or page on BT.com, as this won’t work. If you didn’t get an email from Plusnet after taking out your subscription for BT Sport App, please contact Plusnet directly on 0800 432 0200
If you’ve forgotten your password, you can reset it online > using your username and answer to your security question

Enhanced player – you can only choose the picture quality when you launch the Enhanced player, not when you’re already in it. So if you want to change, you’ll need to close the player and re-open it
Standard player – you can choose the quality within the Standard player. Simply click on the ‘HD/SD’ symbol while you’re watching and pick the one you want

streaming in HD will significantly increase your data usage. If you watch a full football match in HD for instance, you could use around 5GB of data. Streaming in SD will use much less, at around 2GB.

If you’re a BT Broadband customer and streaming across your W-fi, remember that data used on BT Sport won’t count towards your broadband data allowance.

BT TV and BT Sport customer, you will no longer be able to use your apps or access web players in the EU. This includes all live and catch-up services.

You will only be able to continue to watch in Scotland, Wales, Northern Ireland, England, Channel Islands and Isle of Man.

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