Access Intuitive E-mail experience with Cogeco Webmail

Cogeco Webmail

Cogeco Webmail is offered free of charge to all Cogeco Internet customers. It’s easy to set up, use. Access your emails securely whenever you want, with any device that’s connected to the Internet. Store up to 1 GB of data if you’re a residential customer, or up to 2 GB if you’re a business customer. Create folders to organize your emails.

Transfer your emails to the address of your choice, automatically. You can access Webmail by clicking the envelope icon located on almost every page in the top-right corner. Cogeco will be migrating customers to a new version of Webmail.

The new Webmail also has two different modes: Modern and Classic. Webmail will default to Modern view in most browsers, but some older browsers that don’t support HTML5 will default to Classic view. In Modern mode, the layout can also change depending on the size of your browser window.

Adding Cogeco E-mail on your device

In addition to using Cogeco’s Webmail platform, you can also access your Cogeco email address from other email client software, such as Windows Mail, Apple Mail, or the default email program on your tablet or smartphone.

On most modern email clients, you will only be required to enter your Cogeco email address and password. If a server is not specified during the setup, IMAP will be selected by default. This will store your emails on our server so that they can be accessed from anywhere, rather than removing them from the server after they are downloaded to the device that you are using.

By importing contacts from other applications into your Webmail address book, you can reach family, friends and colleagues, no matter where you are in the world. A simple and effective way to organize contacts in your address book is to categorize them (“Hockey team”, “Family”, “Colleagues”, etc.).

Turning on spell check is an indispensable tool for easily correcting typos and spelling mistakes. Filters lets you classify and archive incoming emails in different folders automatically (“Invoices”, “Travel”, “School”, etc.). You can even direct some of them to the trash straight away.

If you have deleted emails, they also need to be removed from the Deleted/Trash folder to free up quota space. To do this, right-click on the Trash folder and select Empty Delete/Trash Folder, or you can delete specific messages by selecting them in the folder and clicking the Delete button in the toolbar.

Any unused email addresses can be deleted from the same Manage my email addresses page by selecting the three dots next to the email and then selecting Delete from the dropdown.

If you would like to check the account contents before deleting it but can’t remember the password, click on Edit from the dropdown to set a new password. Any messages you would like to keep will need to be forwarded to an active address before deleting the account or they will be permanently lost.

If you would like to restore a dormant email account to Active status, please contact Technical Support (see Residential or Business contacts).

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