Primark is a leading international clothing retailer. Primark pieces and read up on this year’s hottest fashion trends! With new womens and mens clothing to shop in store every day, start planning your next haul online today.
Browse all Primark stores for the latest trends at amazing prices – adored by fashion fans and value seekers alike, Primark is the destination store for this season’s must haves. Adored by fashion fans and value seekers alike Primark is widely established as the destination store for keeping up with the latest looks without breaking the bank.
If a product is faulty, please visit any Primark store to arrange a refund or exchange or if you have a query in relation to this, please contact our Customer Service Team here
We are happy to refund or exchange any item within 28 days of purchase, provided the item is returned in a saleable condition with an original receipt. We will offer an exchange if the item is returned with a gift receipt.
All refunds will be issued in accordance with your original payment method. If you are not in possession of the credit/ debit card used to make the purchase, then an exchange may be offered.
To obtain a refund or exchange a till receipt is needed, the item must be in a saleable condition with all tags attached and it must be within 28 days of purchase. You will find the latest date that you can return an item on your till receipt.
Due to hygiene reasons underwear cannot be returned. Of course, if there is a manufacturing fault with your garment you are welcome to the return the items back to store for a full refund.
If an item is found to have a manufacturing fault no receipt is needed, and a full refund or exchange can be obtained in our stores. Any funds due should appear on your bank account statement with 5-10 working days. Please note that refund times are dictated by the card issuers and are outside our control.
eGift cards can be bought online here. For any queries relating to our eGifts please visit our third party vendor website here. UK Pounds plastic and e-gift cards can be redeemed in England, Northern Ireland, Scotland & Wales stores. If your card is for Euro but you reside in the UK please contact our customer service team here.
Our Primark gift cards are valid for two years from the date of the last transaction. Check your One4all gift card balance on the One4all website. If you have any questions regarding your One4all gift card please contact the One4all team.
Wire bras should only be hand washed as machine washing could cause the wire to separate and damage the machine. Buying a new electrical or electronic item from us? We’ll recycle the one you’re replacing for free. Simply bring the old electrical item in within 28 days, show us the receipt for its replacement and we’ll do the rest.
You are welcome to donate your pre-loved clothing items in store in one of our branded collection bins located on the shop floor. We accept clothing, footwear and bags from any brand in the in-store collection boxes.
All Primark candles come with cautionary labels, usually found at the bottom of each item. Please take the time to read and understand all labels to prevent accidental fires. – Plus Graphic
We currently do not offer any delivery or shipping of our products. You can find details on our refund and exchange policy here link. we currently do not offer an online shop. Primark products are available in our stores, click here to find out where your nearest store is!
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